Disclosure Statement and Privacy Policy
All services provided in our store and registered at www.rexowl.com.tr belong to our company, Fatih Çiğdem, and are operated by our company.
Our company may collect personal data for various purposes. Below, it is stated how and in what manner the collected personal data is collected, and how and in what manner this data is protected.
By filling out various forms and surveys on our membership or store, some personal information of the members (such as name-surname, company information, telephone, address, or e-mail addresses) is collected by our Store as required by the nature of the business.
Our company may send campaign information, information about new products, and promotional offers to its customers and members from time to time. Our members can make any choice about whether or not to receive such information when becoming a member, can change this choice later from the account information section after logging in, or can notify us via the link in the notification message they receive.
In the approval process carried out through our Store or by e-mail, personal information transmitted electronically to our store by our members will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" we have made with our Members.
To identify system-related problems and quickly resolve problems or disputes that may arise regarding the service provided, our Company records and uses the IP address of its members. IP addresses can also be used to generally identify users and collect comprehensive demographic information.
Our Company may use the requested information or information provided by the user or information regarding transactions made through our Store for direct marketing purposes, either by itself or by persons with whom it cooperates, outside the purposes and scope determined by the "Membership Agreement". Personal information may also be used to contact the user when necessary. Information requested by our Company or information provided by the user or information about transactions made through our Store; may be used by our Company and its collaborators, without disclosing the identity of our members, for various statistical evaluations, database creation, and market research, outside the purposes and scope determined by the "Membership Agreement".
Our Company undertakes to keep confidential information strictly private and confidential, to consider this as a secret-keeping obligation, and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain, unauthorized use, or disclosure to a third party.
CREDIT CARD SECURITY
Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is never stored in our system.
When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of them is a key or padlock symbol on the bottom line of your browser. This indicates that you are on a secure internet page and all your information is protected by encryption. This information is only used in connection with the sales process and in accordance with the instructions you provide. Information regarding the credit card used during shopping is encrypted with a 128-bit SSL (Secure Sockets Layer) protocol independently of our shopping sites and sent to the relevant bank for inquiry. If the card's availability is approved, the shopping continues. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment/invoice/delivery address information for orders placed with a credit card online is checked by our company against Credit Card Fraud. Therefore, for customers who place an order from our shopping sites for the first time, it is necessary to first approve the accuracy of their financial and address/phone information before their orders can reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.
Only you can access and change all the information you provide when you become a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, during membership transactions, you operate within a 128-bit SSL security area. This system is an international encryption standard that cannot be broken.
Internet shopping sites with an information line or customer service and where open address and phone information are specified are preferred more today. In this way, you can get detailed information about all the issues you are wondering about and get healthier information about the reliability of the company providing online shopping services.
Note: We recommend paying attention to the fact that the company's open address and phone number are on internet shopping sites. If you are going to shop, note all the phone/address information of the store you are buying the product from before shopping. If you are unsure, confirm by calling before shopping. All information about our company and the company location are specified on all our online shopping sites.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Your identity and credit card information that you send to us via the credit card mail-order method will be kept by our company according to the principle of confidentiality. This information is held for 60 days against possible credit card chargeback disputes with the bank and then destroyed. If any amount other than the amount approved by you on the mail-order form you send to us for the products you ordered is debited from your card, you can naturally dispute it with the bank and prevent this amount from being paid, so it does not pose a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other sites within its website. Our Company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our Company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement apply only to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited circumstances specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy". These situations are limited to;
1. Complying with obligations imposed by laws, decree-laws, regulations, etc., issued by competent legal authorities and in force;
2. To fulfill and implement the requirements of the "Membership Agreement" and other agreements concluded by our Store with users;
3. Requesting information about users for the purpose of conducting a duly executed investigation or inquiry by a competent administrative and judicial authority;
4. Cases where it is necessary to provide information to protect the rights or security of users.
EMAIL SECURITY
When sending e-mails to our Store's Customer Service regarding any order, never write your credit card number or passwords. Information in e-mails can be seen by third parties. Our company cannot guarantee the security of information transferred from your e-mails under any circumstances.
BROWSER COOKIES
Our Company may obtain information about users visiting our store and users' use of the website by using a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser to be stored in main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.
The technical communication file helps to obtain statistical information about how many people visited the site, for what purpose, how many times a person visited the site, and how long they stayed on the site, and to dynamically generate advertisements and content from user pages specially designed for users. The technical communication file is not designed to retrieve data or any other personal information from main memory or your e-mail. Most browsers are initially designed to accept technical communication files, but users can change their settings to prevent technical communication files from arriving or to be warned when a technical communication file is sent.
Our Company may change the provisions of this "Privacy Policy" at any time by publishing it on the site, sending e-mails to users, or publishing it on its site. If the Privacy Policy provisions change, they become effective on the date of publication.
For any questions and suggestions regarding our privacy policy, you can send an email to info@rexowl.com. You can reach our Company at the contact information below.
Company Name: Fatih Çiğdem
Uncubozköy mahallesi, 5515 sokak 39/13 A4 Yunusemre / Manisa
Mesir vd : 2560456717
Email: info@rexowl.com
Tel : +90 530 7978619
Privacy Policy
Rexowl requests your personal information (name, age, address, etc.) to provide better service to its valued customers. Only the customer can access all information entered into the system, and only the customer can change this information. It is not possible for anyone else to access and change this information.
Rexowl absolutely does not share the information collected during shopping with third parties without the knowledge of the customer or without a contrary instruction, does not use it for commercial purposes for any non-activity reason, and does not sell it. You can easily unsubscribe from the e-newsletter mailing list by clicking the "If you do not want to receive the Rexowl newsletter, please click" link at the bottom of the emails sent from Rexowl.
Only the customer can access all information entered into the system, and only the customer can change this information. It is not possible for anyone else to access and change this information. Customer information can only be disclosed to official authorities when this information is requested by official authorities in due form and when there is an obligation to make a disclosure to official authorities according to the provisions of the current mandatory legislation.
Your credit card information requested on the payment page is never kept on the servers of www.rexowl.com.tr or its service providers, in order to keep the security of our valued customers who shop from the site at the highest level. In this way, all payment-related transactions are carried out between the bank and your computer via the www.rexowl.com.tr interface.
Customer service email address: info@rexowl.com
KVKK Policy and Illumination Texts
1. Collection, Processing, and Purposes of Personal Data ProcessingYour personal data may vary depending on the services provided by our Company and our Company's commercial activities; it may be collected verbally, in writing, or electronically through automatic or non-automatic methods, by our Company's units and offices, Group Companies, website, social media channels, mobile applications, and similar means. Your personal data may be processed by being created and updated as long as you benefit from the products and services offered by our Company and Group Companies.
In addition, your personal data may be processed when you use our call centers or our website to use the services of our Company or Group Companies, when you visit our Company or our website, or when you participate in training, seminars, or organizations organized by our Company.
Your collected personal data will be processed within the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law, for the purposes of enabling our business units to carry out the necessary work to ensure you benefit from the products and services offered by our Company and Group Companies, customizing the products and services offered by our Company and Group Companies according to your preferences, usage habits, and needs, and recommending them to you, ensuring the legal and commercial security of our Company, Group Companies, and individuals in business relations with our Company (administrative operations for communication carried out by our Company, ensuring the physical security and supervision of our Company's locations, Group Companies' customer evaluation/complaint management processes, reputation research processes, event management, legal compliance process, audit, financial affairs, etc.), determining and implementing our Company's commercial and business strategies, and ensuring the execution of our Company's human resources policies.
2. To Whom and For What Purpose Processed Personal Data May Be Transferred
Your collected personal data; for the purposes of enabling our business units to carry out the necessary work to ensure you benefit from the products and services offered by our Company and Group Companies, customizing the products and services offered by our Company and Group Companies according to your preferences, usage habits, and needs, and recommending them to you, ensuring the legal and commercial security of our Company, Group Companies, and individuals in business relations with our Company (administrative operations for communication carried out by our Company, ensuring the physical security and supervision of our Company's locations, business partner/customer/supplier (authorized persons or employees) evaluation processes, reputation research processes, legal compliance process, audit, financial affairs, etc.), determining and implementing our Company's commercial and business strategies, and ensuring the execution of our Company's human resources policies, may be transferred to our business partners, suppliers, Group Companies, Company officials, shareholders, legally authorized public institutions, and private individuals, within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVK Law.
3. Method and Legal Reason for Personal Data Collection
Your personal data is acquired verbally, in writing, or electronically, for the purpose of providing the products and services we offer within the determined legal framework and for our Company to fulfill its contractual and legal responsibilities completely and accurately. Your personal data collected for this legal reason may also be processed and transferred for the purposes specified in articles (1) and (2) of this text, within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the KVK Law.
4. Rights of the Personal Data Subject Listed in Article 11 of the KVK Law
As personal data subjects, if you submit your requests regarding your rights to our Company using the methods set out below in this Illumination Text, our Company will finalize the request free of charge within thirty days at the latest, depending on the nature of the request. However, if a fee is stipulated by the Personal Data Protection Board, the fee determined in our Company's tariff will be charged. In this context, personal data subjects;
• To learn whether personal data is processed,
• To request information if personal data has been processed,
• To learn the purpose of processing personal data and whether they are used appropriately for their purpose,
• To know the third parties to whom personal data are transferred domestically or abroad,
• To request correction of personal data if they are incomplete or incorrectly processed, and to request notification of the transaction made within this scope to third parties to whom personal data have been transferred,
• To request deletion or destruction of personal data if the reasons requiring their processing have disappeared, despite being processed in accordance with the provisions of the KVK Law and other relevant laws, and to request notification of the transaction made within this scope to third parties to whom personal data have been transferred,
• To object to the emergence of a result against the person by analyzing the processed data exclusively through automatic systems,
• To demand compensation for damages if personal data is processed illegally.
Pursuant to paragraph 1 of Article 13 of the KVK Law, you can submit your request regarding the exercise of your rights mentioned above to our Company in writing or by other methods determined by the Personal Data Protection Board. Since the Personal Data Protection Board has not determined any method at this stage, you must submit your application to our Company in writing, in accordance with the KVK Law. In this context, the channels and procedures through which you can submit your application in writing to our Company within the scope of Article 11 of the KVK Law are explained below.
To exercise your rights mentioned above, you can send your request, which includes the necessary information to identify your identity and your explanations regarding the right you wish to exercise from the rights specified in Article 11 of the KVK Law, to info@rexowl.com with a secure electronic signature.